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Accepts and responds to consumer complaints including gas gouging complaints and works to settle disputes and represents consumer interests before the Public Service Commission (PSC). Also develops educational programs and materials informing consumers of their rights regarding scam alerts; refunds, rebates and rain checks; identity theft and protection; do not call; and product safety and injury protection.

Provides information about sexually transmitted diseases including referrals for free or low cost testing and treatment.

Provides access to local public records. Fulfills Freedom of Information Law requests. Administers various state and local licenses and permits. Serves as the Registrar of Vital Statistics and provides various services related to birth and death certificates, and marriage licenses. Issues dog licenses and provides dog control services.

Provides linkages for individuals with brain injuries received prior to age 22 and their families with community-based services and supports including understanding and navigating the current system of available services, accessing Medicaid Waiver Programs if qualified, training family members, service providers, and educators to understand the impact of brain injury and brain injury prevention, and making connections to community support groups about living with a brain injury or caring for an individual with a brain injury. Assistance is also provided to understanding the local school system’s special education process. This program is funded by the Office of Mental Retardation and Development Disabilities (OMRDD).

Provides supervision of juveniles and adults who have been sentenced to probation including electronic monitoring and overseeing restitution payments. Offers juvenile diversion counseling and programming. The department also prepares pre-sentence investigations/reports for criminal and family courts as ordered by the courts.

Hears cases involving vandalism, disorderly conduct, public intoxication, traffic violations, and other defenses that happen within the village or town. Accepts payments for restitution or fines ordered through the court.

Offers subsidized rental apartments to low-moderate income individuals with a disability or to the elderly.

Provides free, nutritious meals to children and teens through-out the summer.

Offers an early childhood program in which children combine learning with play. Classes are focused on preparing children socially and academically for success in kindergarten. Includes, but not limited to, early learning foundations in basic subjects such as pre-reading readiness and early math experiences.

Provides temporary benefits and services to income eligible individuals and families with the aim of helping them become self-sufficient. Services include Temporary Assistance to Needy Families (TANF) or Family Assistance, Safety Net Assistance (for single individuals or childless couples), and food stamp benefits. Child care subsidies are available to low income families to enable them to afford child care and continue to work. May use a registered or informal provider or a relative.

Provides a friendly voice on the line during challenging times. rained AARP Friend Voice volunteers will provide a call to say hello. This service is currently available only for callers from the US. 

Oversees the maintenance of all village streets including snow removal. Maintains public water and sewer system for residents of the village. Reports annually on drinking water quality.

Provides a child development program designed for the child and the family. Also provides Early Head Start Home Based. A teacher goes out and works with the whole family once a week, and a peer day occurs twice a month.

Provides information regarding property taxes. Helps individuals determine if they may be eligible for a tax exemption program and processes applications. Accepts property tax payments.

Provides caregivers assistance with accessing resources, individual counseling, resource library, respite services, Alzheimer's support groups, community educational programs and guest speakers.

Provides caregivers assistance with accessing resources, individual counseling, resource library, respite services, Alzheimer's support groups, community educational programs and guest speakers.

Pick up and impound or return if known, to their owner’s domestic dogs who have strayed from their homes. Also included enforce laws and complaints regarding dogs who have bitten someone or are otherwise making nuisances of themselves. Most animal control programs are unable to handle nuisance wildlife.

Offers subsidized rental apartments to low-moderate income households.

Provides access to local public records. Fulfills Freedom of Information requests. Administers various state and local license permits. Serves as the Registrar of Vital Statistics and provides various services related to birth and death certificates, and marriage licenses. Issues dog licenses and provides dog control services.

Provides assessment, diagnosis and treatment of children experiencing symptoms of mental illness in Watkins Glen and Odessa Montour Central School Districts. Individual therapy, psychiatric evaluation and prescribing of medication available.

Provides building code information as well as ensures local building codes are enforced including taking and investigating reports of violations. Issues building permits.

Provides Section 8 housing assistance which helps qualified individuals pay a portion or all of their monthly rent. No emergency services are available.

Site offers 28-day detox program for males and females. Provides in-patient services to individuals that present co-occurring mental hygiene and addiction disorders. Patients are provided a therapeutic setting supported by psychiatric, medical, nursing and case coordination. Treatment efforts emphasize health promotion, addiction management, healthy relationships, vocational success and strength in recovery.

Provides assistance enrolling eligible children, families and individuals in low or no-cost state health insurance plans including Medicaid and Child Health Plus. Assists in enrollment with small business health insurance. Additional help is provided navigating the health insurance marketplace for people not eligible for state health insurance options.

Dispatches police, fire and medical personnel in emergency situations, to aid those that reside in the community.