Home Energy Assistance Program (HEAP) | Chemung County DSS
425 Pennsylvania Ave, Elmira, NY 14904
Eligibility
Individuals seeking payment assistance for gas and electric utility bills that reside in Chemung County.
Hours
Mon-Fri 8:30am-4:30pm.
(607) 873-1815
Fax·
Fax
(607) 737-5368
Voice·
HEAP Benefits
(607) 737-5313
Voice·
Furnace Repair/Replacement Benefits
(607) 737-5500
Voice·
Fax
(607) 795-5766
Voice·
After Hour Heating Emergencies
(607) 873-1813
Voice·
COVID
(607) 737-5302
Voice·
Main
(607) 737-5500
Fax·
Fax
(607) 873-1815
Voice·
Fax applications and documentation
Application process
Call for an appointment.
Service area
Chemung County, NY
Provides HEAP grants that are used to supplement annual energy costs Funds can only be sent to primary heating supplier and can be used to pay for electricity, propane, natural gas, wood, oil, kerosene, coal and any other heating fuel. Emergency HEAP grants may also be available to eligible households with a shut-off notice or for those running out of fuel such as propane, wood, oil, kerosene or coal. Also provides assistance with replacement or repair of primary heating source.
Last assured
09/12/2025
Providing organization
Chemung County Department of Social Services