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Financial and Income Based Services | Rochester Gas and Electric (RG&E) (Admin Site)

Offers individuals who are having difficulty paying their bills various payment arrangement options.

Physical Address

89 E Avenue, Rochester, NY 14649

Hours

Allegany County.

Voice

800-743-1702

Natural Gas Emergency

Voice

800-295-7323

24 hour self-service line.

Voice

811

Dig Safe

Voice

800-743-1701

Life-threatening Electricity Emergency

Voice

800-743-2110

Customer Service

Voice

711

Voice

800-295-7323

24 hours self service line

Voice

800-743-2110

Customer Service

Voice

800-743-1701

Electricity emergency

Voice

800.743.1702

Gas Emergency

Fee

No fee.

Eligibility

Allegany County.

Service area

Allegany County, NY

Agency info

Rochester Gas and Electric (RG&E)