Single Point of Access (SPOA) | Allegany County Community Services

Provides a centralized intake process for adults and children who have significant behavioral health needs that would benefit from additional supports and services in the community. This includes people with significant behavioral and medical or social risk factors which can be addressed through overall care management. There are three types of SPOAs - Children's, Adult Case/Care Management and Adult Housing. The SPOA process provides for the identification of people most in need of services, and manages service access and utilization.