Consumer Complaints and Protection | New York State Department of State, Division of Consumer Protection (DCP)
99 Washington Avenue, Albany, NY 12231
Eligibility
Must reside in New York State.
Hours
Mon-Fri 8:30am-4:30pm.
Application process
Call for information.
Fees
No fee.
Service area
NY
Accepts and responds to consumer complaints including gas gouging complaints and works to settle disputes and represents consumer interests before the Public Service Commission (PSC). Also develops educational programs and materials informing consumers of their rights regarding scam alerts; refunds, rebates and rain checks; identity theft and protection; do not call; and product safety and injury protection.
Last assured
08/09/2021
Providing organization
New York State Department of State, Division of Consumer Protection (DCP)