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Connect ALL | ESD Regional Office - Finger Lakes

225 East Ave, Suite 101, Rochester, NY 14604

Eligibility

New York State households with income at or under 150% of the federal poverty line. For reference, households already receiving government services such as SNAP or Medicaid will be eligible.

Hours

24/7, call 211 or navigate to mapmybroadband.dps.ny.gov/explore

(211)
Voice·

Call for info on discounted internet services!

(585) 399-7050
Voice·

Regional Director - Laura Fox O'Sullivan

Application process
Assistance available: Call 211 to get find out what providers offer Affordable Broadband plans in your area, or to make an appointment for an enrollment specialist to help you enroll. Self-service: Visit mapmybroadband.dps.ny.gov/explore to identify which Internet Service Providers (ISP) offer affordable plans in your area, and complete the eligibility form with that ISP. For Eligibility see https://www.spectrum.net/support/account-and-billing/spectrum-internet-assist-ny
Fees

None for navigation service; fees for Affordable Broadband vary, call for details.

Service area

NY

Expands access to internet service by ensuring large internet service providers offer affordable options for high-speed internet to low-income customers, and by investing in continued broadband deployment throughout the state

Providing organization

Empire State Development